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What we’ve been reading this week

Every week we come across many great articles on the Web. We think it’s relevant to share the best ones with you:

  1. 9 Ways To Convince The CEO To Use Social Media and Enter The 21st Century
  2. Facebook launches “Studio” For brands and agencies
  3. Cadillac brings in trainers from the Ritz-Carlton Hotel to learn how to WOW customers
  4. How to get the most out of SlideShare
  5. Expert Interview: Developing a Compliant Social Media Policy
  6. Experience Co-creation
  7. The Rise of the Chief Customer Officer
  8. 8 Ways to Successfully Sell Using Social Media
  9. Interesting: 4 key customer touchpoints where social media adds value

Feel free to add your top reads in the comments. Have a great weekend!