About
Steven Van Belleghem is widely regarded as one of the world’s leading thinkers in the field of customer experience. He shares his ideas through his six bestselling books, his popular social media channels, and his engaging keynote presentations. Steven has inspired world-leading companies such as Disney, Mastercard, Mercedes, Booking.com, Heineken and Salesforce with his visionary approach to customer experience.
Steven believes in combining common sense, new technologies, an empathic human touch, playing the long game and taking social responsibility to win the hearts and business of customers over and over again.
Read more