About
Steven Van Belleghem is a customer experience enthusiast! His mission is to inspire companies to become more customer centric.
Steven believes in combining common sense, new technologies, an empathic human touch, playing the long game and taking social responsibility to win the hearts and business of customers over and over again.
To achieve his mission, he has written 5 international bestsellers (>150,000 copies sold); he shares new ideas on his social channels (including his YouTube channel with more than 7 million views); he delivers keynote presentations all over the world (>1,500 keynotes in >45 countries) and his ideas are often shared by media outlets such as Forbes, The Guardian, WARC …
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