About

Steven Van Belleghem is a customer experience enthusiast! His mission is to inspire companies to become more customer centric.

Steven believes in combining common sense, new technologies, an empathic human touch, playing the long game and taking social responsibility to win the hearts and business of customers over and over again.

To achieve his mission, he has written 5 international bestsellers (>150,000 copies sold); he shares new ideas on his social channels (including his YouTube channel with more than 7 million views); he delivers keynote presentations all over the world (>1,500 keynotes in >45 countries) and his ideas are often shared by media outlets such as Forbes, The Guardian, WARC …

Happy clients:

Where I spoke

Steven gave keynotes in over 40 countries around the world.

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Steven’s presentation had our dealers spellbound. He gave our organization a digital wake-up call with great humor and now a new world with exciting perspectives is waiting to be discovered.

Steve Vanslype,  Manager Marketing & Communication Vans, Mercedes-Benz

Steven is a frequent speaker at Rabobank. We really like the energy and humor he brings to the presentation of meaningful content. His view on customer centricity in a digital world is truly innovative and his presentations pack one hell of a punch.

Wiebe Draijer, CEO Rabobank

Steven is a regular keynote speaker at our events & every time his performance is an absolute highlight. He has a very unique & authentic style: leveraging a combination of academic depth and well-reasoned cases, he spices up his presentations with a great sense of humor.

Anthony Belpaire, Google