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The 5 ways that Amazon is building a fantastic customer experience

Four Cool Customer Experience case that you probably didn’t know yet (episode 9)

The 7 habits of highly effective CX leaders

Four fantastic customer experience stories you probably didn’t know yet (episode 8)

Six things you can learn from Tesla about customer experience

8 non-obvious examples of fantastic customer experience brands

Four cool Customer Experiences examples you probably didn’t know yet (episode 7)

5 successful strategies to create a company culture that results in a fantastic customer experience

4 Customer Experience Lessons we can learn from Grab

4 cool Customer Experience examples you probably didn’t know yet (part 6)

Steven gave keynotes in over 40 countries around the world.

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Steven’s presentation had our dealers spellbound. He gave our organization a digital wake-up call with great humor and now a new world with exciting perspectives is waiting to be discovered.

Steve Vanslype,  Manager Marketing & Communication Vans, Mercedes-Benz

Steven is a frequent speaker at Rabobank. We really like the energy and humor he brings to the presentation of meaningful content. His view on customer centricity in a digital world is truly innovative and his presentations pack one hell of a punch.

Wiebe Draijer, CEO Rabobank

Steven is a regular keynote speaker at our events & every time his performance is an absolute highlight. He has a very unique & authentic style: leveraging a combination of academic depth and well-reasoned cases, he spices up his presentations with a great sense of humor.

Anthony Belpaire, Google