Steven
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Belleghem
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How Web3 will force brands to redefine value for customers

“Start every day with CX!” My interview with Tom Roelens about the amazing CX at his hotel the Atlantis Resorts and Residences Dubai

Two fantastic “Saving the World” customer experience cases in Los Angeles

These are the 5 customer benefits of Web3

Why we’ll evolve from zero interface to enhanced interface

Why going to the customer is the next frontier

“The next frontier of shopping is the home!” My interview with Ron Johnson, CEO of Enjoy and Apple store inventor

Opportunities and challenges of marketing in the metaverse

10 brands that have built awesome experiences in the metaverse

What marketing in the metaverse will look like

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Steven gave keynotes in over 40 countries around the world.
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Steven’s presentation had our dealers spellbound. He gave our organization a digital wake-up call with great humor and now a new world with exciting perspectives is waiting to be discovered.
Steve Vanslype, 
Manager Marketing & Communication Vans, Mercedes-Benz
Steven is a frequent speaker at Rabobank. We really like the energy and humor he brings to the presentation of meaningful content. His view on customer centricity in a digital world is truly innovative and his presentations pack one hell of a punch.
Wiebe Draijer, CEO Rabobank
Steven is a regular keynote speaker at our events & every time his performance is an absolute highlight. He has a very unique & authentic style: leveraging a combination of academic depth and well-reasoned cases, he spices up his presentations with a great sense of humor.
Anthony Belpaire, Google

Latest book

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free ebook: the cx leader's manual

Latest tweets

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Now it’s time to make the new CX Update monthly video. Soon live on my YouTube channel and your favourite podcast c…

twitter.com/i/web/status/1… Tweeted at 25-05-2022

Recording new RADAR by @nexxworks episode. Will be live soon on all your favourite podcast channels. This month wi…

twitter.com/i/web/status/1… Tweeted at 25-05-2022

People don't like to repeat themselves! The majority of your customers expects you to know their history so you c…

twitter.com/i/web/status/1… Tweeted at 24-05-2022

Get in touch

steven@vanbelleghem.biz
© Steven Van Belleghem. Images: David Plas.
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