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How Web3 will force brands to redefine value for customers
“Start every day with CX!” My interview with Tom Roelens about the amazing CX at his hotel the Atlantis Resorts and Residences Dubai
Two fantastic “Saving the World” customer experience cases in Los Angeles
These are the 5 customer benefits of Web3
Why we’ll evolve from zero interface to enhanced interface
Why going to the customer is the next frontier
“The next frontier of shopping is the home!” My interview with Ron Johnson, CEO of Enjoy and Apple store inventor
Opportunities and challenges of marketing in the metaverse
10 brands that have built awesome experiences in the metaverse
