I dream of a world with happy customers that share their excitement with all of their friends and family.
Steven Van Belleghem
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About Steven

Steven believes in a bright future where companies play the long-term game with their customers. His passion is spreading ideas about the future of customer experience. Steven believes in the combination of common sense, new technologies, an empathic human touch, playing the long-term game and taking your social responsibility to win the hearts and business of customers over and over again.

free ebook: the cx leader's manual

Limited edition: hard copy of The CX leader’s manual to customer excellence

This book contains the brilliant basics of customer experience: content that every company should read to become more customer focussed. In the second part, you can find 10 use cases of international brands that are known for their customer focus.

Let’s create the customer experience that we all love to feel when we ourselves are the customer.
Steven Van Belleghem