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Friction hunting by Bob Iger at Disney!

Tweeted at 01-02-2023

Peter @Hinssen has been talking a lot about the Never Normal. There also is something like a Never Normal Customer…

twitter.com/i/web/status/1… Tweeted at 01-02-2023

We changed the format of my monthly #CX Update quite a bit! The content is now 100% CX news. In this episode: CX n…

twitter.com/i/web/status/1… Tweeted at 30-01-2023

steven@vanbelleghem.biz

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