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  • A Diamond in the rough

    A Diamond in the rough

    There is a big paradox in the world of customer…
    € 34,99 Add to Cart This product has multiple variants. The options may be chosen on the product page
  • How to become a shiny diamond workbook

    How to become a shiny diamond workbook

    In my sixth management book ‘A Diamond in the Rough’…
    € 15,00 Add to Cart This product has multiple variants. The options may be chosen on the product page
  • The ‘Diamond in the rough’ management book AND workbook

    The ‘Diamond in the rough’ management book AND workbook

    This is the real deal. Be inspired by the stories…
    € 45,00 Add to Cart This product has multiple variants. The options may be chosen on the product page
  • The offer you can’t refuse

    The offer you can’t refuse

    This last decade has been characterized by the introduction of…
    € 29,90 Add to Cart This product has multiple variants. The options may be chosen on the product page
  • The internet of customer value

    The internet of customer value

    These are truly interesting times for those of us who…
    € 20,00 Add to Cart
  • Customers the day after tomorrow

    Customers the day after tomorrow

    Customers the Day after Tomorrow is a story about the…
    € 29,90 Add to Cart This product has multiple variants. The options may be chosen on the product page
  • When digital becomes human

    When digital becomes human

    There is an urgent need for an extreme transformation of…
    € 29,90 Add to Cart This product has multiple variants. The options may be chosen on the product page
  • The Conversation Company

    The Conversation Company

    The Conversation Company will help your organization become a business…
    € 29,90 Add to Cart This product has multiple variants. The options may be chosen on the product page
  • The Conversation Manager

    The Conversation Manager

    Mobile devices, new digital technologies and the increasing popularity of…
    € 29,90 Add to Cart This product has multiple variants. The options may be chosen on the product page
  • Get all Steven his insights

    Get all Steven his insights

    Customers the Day after Tomorrow is a story about the…
    € 130,00 Add to Cart This product has multiple variants. The options may be chosen on the product page

Steven is widely regarded as one of the world’s leading thinkers in the field of customer experience. He would love to share his ideas with your audience!

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