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Limited edition: hard copy of The CX leader’s manual to customer excellence
LIMITED EDITION: HARD COPY This book contains the brilliant basics of customer experience: content that every company should read to…
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Eternal + De Upgrade
Eternal The day is November 25th, 2041. A car takes a sharp left on San Francisco's San Mateo Bridge and…
€42,00 Add to cart -
The Upgrade
BOEK BESCHIKBAAR VANAF 21/10 - ENKEL VERKRIJGBAAR IN HET NEDERLANDS Vier jaar na haar ontslag bij X-COM leidt Romy Bell een…
€22,50 Add to cart -
Special edition Eternal
Only available in Dutch Themed packaging with interactive element The day is November 25th, 2041. A car takes a sharp…
€30,00 Add to cart -
The offer you can’t refuse
This last decade has been characterized by the introduction of 4G, social media and mobile services. These technologies have given…
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Eternal
Only available in Dutch The day is November 25th, 2041. A car takes a sharp left on San Francisco's San…
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Customers the day after tomorrow
Customers the Day after Tomorrow is a story about the future of customer relations in a world of artificial intelligence,…
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Steven his two latest books
Customers the day after tomorrow: Customers the Day after Tomorrow is a story about the future of customer relations in…
€50,00 Buy now -
When digital becomes human
There is an urgent need for an extreme transformation of the customer relationship. Customers live in a world of self…
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The Conversation Company
The Conversation Company will help your organization become a business in which people are the key driver of growth, sharing…
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The Conversation Manager
Mobile devices, new digital technologies and the increasing popularity of social media all contribute to the ever-growing gap between internet-savvy consumers…
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Get all Steven his insights
Customers the day after tomorrow Customers the Day after Tomorrow is a story about the future of customer relations in…
€100,00 Buy now