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4 Customer Experience Lessons we can learn from Grab

4 cool Customer Experience examples you probably didn’t know yet (part 6)

15 Must-Read Books About Customer Experience

4 cool Customer Experience Examples you probably didn’t know yet (part 5)

Four wonderful customer experience stories you probably didn’t know yet (Part 4)

Why crypto-currencies create new opportunities in customer experience.

Why I created the $CXM Coin

4 Customer Experience Tactics you can use on Clubhouse.

The top 10 most frequently asked questions about customer experience

The 5 most interesting YouTube channels about Customer Experience (CX)

Steven gave keynotes in over 40 countries around the world.

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Steven’s presentation had our dealers spellbound. He gave our organization a digital wake-up call with great humor and now a new world with exciting perspectives is waiting to be discovered.

Steve Vanslype,  Manager Marketing & Communication Vans, Mercedes-Benz

Steven is a frequent speaker at Rabobank. We really like the energy and humor he brings to the presentation of meaningful content. His view on customer centricity in a digital world is truly innovative and his presentations pack one hell of a punch.

Wiebe Draijer, CEO Rabobank

Steven is a regular keynote speaker at our events & every time his performance is an absolute highlight. He has a very unique & authentic style: leveraging a combination of academic depth and well-reasoned cases, he spices up his presentations with a great sense of humor.

Anthony Belpaire, Google