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Time for a business strategy that integrates social media – WOMMA Summit day 3

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Conversation management in a police force: an interview with Steven De Smet

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How a brilliant idea can be a missed opportunity

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The art of storytelling – Day 2 at WOMMA Summit

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Go social with interactive game

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Managing your influencers as theme of first day at WOMMA Summit

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Your brand can learn from Prince

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KLM’s experiment on how happiness spreads

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Lean forward and inspire the conversation

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Being positive is what people like

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Return on relevance

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How many superstars does your company have?

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11% NEVER replies to consumer service questions

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Which restaurant to trust: an open or closed kitchen?

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Say goodbye to the illusion of control

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World’s Best Presentation Contest ’10

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Whatever you do, you are always competing with tomorrow

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The personality of the Conversation Manager

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I visited the Zappos HQ: hurray!

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A question about privacy on social media…

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Group buying, a new way of life for the empowered consumer

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15 Take aways of the #shareyourhoney workshop

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2 great examples of consumer activation via mobile apps

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Jamie Oliver starts to co-create

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